Picafi Digital Card believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the production team and they have initiated the process of delivery them. There is no cancellation of orders placed after 48 Hrs from the data & time of the order. In case of receipt of bugs or issues in core functionality of the card please report the same to our Customer Service team on sales@picafi.com .